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P&G recalls Oral B mouthwash in Canada and Asia due to possible contamination

By on Jul 15, 2011 in Asia, Health, North America, World Comments

Note: The title and content was changed to remove US as among affected by the recall, as told by Procter & Gamble Philippines to Batangas Today. We sincerely apologize for the unintentional confusion it may have caused.

Procter & Gamble (P&G) is now recalling its Oral B mouthwash in Canada and some countries in Asia including the Philippines due to possible microbial contamination.



P&G Oral B mouthwash label
Image Credit: Procter & Gamble

According to Health Canada on Thursday, July 14, 2011, Procter & Gamble announced a voluntary recall for the product models of Oral B mouthwash which is also affecting Mexico, Chile and others.

The products mentioned are “Oral-B Anti-Bacterial with Fluoride – Alcohol Free Daily Use Mouthrinse” (DIN 02130823) and “Oral B Anti-Cavity Dental Rinse- Alcohol Free” (NPN 02129930).

The company is advising consumers to immediately stop using the product and contact them at 1-800-566-7252, Monday to Friday between 9am to 5pm (Canada time) and ask for a refund.

On the other hand, ChinaDaily.com reported on Friday, Procter & Gamble in China is recalling about 35,892 bottles of imported Oral-B tooth and gum care alcohol-free mouthwash (350 ml and 500 ml).

The affected products were manufactured in Colombia and have a “best before” date running starting from July 15, 2011 to June 30, 2014, and consumers are being advised to call P&G at 800-8302608 or 400-8302608 and ask for a refund, AQSIQ reportedly announced.

In the Philippines, ABS-CBN News reported on Friday, July 15, 2011 that Procter & Gamble Philippines has already informed the Food and Drug Administration (FDA) about the recall and also posted ads in newspapers.

The same health concerns were noted and Metro Manila residents were advised to call Oral-B customer hotlines at 894-3955, 849-2980 and 849-2970, or 1-800-1-888-8008 (toll free) for more details.



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