Passengers in Saudi Arabia Airports Will Be Compensated For Flight Delays

By on Jan 10, 2011 in Middle East, World Comments

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Jeddah Saudi Arabia – According to the new law to be implemented by General Authority of Civil Aviation (GACA), passengers traveling through Saudi Airports will get a compensation of SAR 300 per hour if there is delay in their flights for six hours.

The compensation is stipulated in Article 19 of the new law, which will take effect after 10 days, according to ArabNews.

The law said that a hotel accommodation should be provided to passengers with delayed flights.  “Passenger should be given a compensation of SR300 per hour, if they were not provided with replacement flight within six hours.” according to the new law.

GACA will have a full authority to cancel licenses of airline companies if they fail to follow Article 19. In addition, GACA can impose up to SAR 50,000 for each violation.

For an hour of delay, passenger could get a cold drinks, hot meals if delayed for three hours and hotel accommodation if delayed for more than six hours.

“If a passenger of special needs is refused boarding after ticket has been issued and did not receive necessary facilities at the airport, he/she will have the right to get 200 percent of the ticket fare in addition to compensation for refusing to board the flight,” the law said.

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