Nokia Lumia 900 bug: Free Nokia smartphone exchange or updated software option offer as correction

By on Apr 11, 2012 in Smartphone, Software, Technology, United States Comments

Updated: July 17, 2012 2:55 p.m.

Read Nokia price cut of Lumia 900 from $99.99 to $49.99 at AT&T a “normal strategy”, Nokia says



Nokia Lumia 900
Image Credit: Nokia.com

Nokia announced on Wednesday, April 11, 2012, that they found a bug on the newly launched 4G LTE Nokia Lumia 900 smartphone via AT&T, and is now offering free phones in exchange as an option to correct the problem.

As revealed by Nokia on its official website that day, the Nokia Lumia 900 glitch is a memory management issue on its software, which in some cases may lead to loss of data connectivity, three days after it was released via AT&T.

According to Nokia, the current Lumia 900 problem is not related to either phone hardware or the network itself, and those who have already bought it have two options: a free updated phone as exchange or updated software via Zune on or around Monday, April 16.

“As a gesture of good will, every individual who has already purchased a Nokia Lumia 900 — or who will purchase one between now and April 21st – will receive a $100 credit to their AT&T bill from Nokia.” A statement reads at Nokia.com, apologizing for the inconvenience.

As reported earlier, Nokia Lumia 900 via AT&T costs $99.99 with a two-year contract, with the third Nokia Lumia smartphone to be available in cyan blue and a matte black on April 8, Easter Sunday; while the white version will be available starting April 22.



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