Jeep Recall 2013: Chrysler recalls 469,000 Jeep Grand Cherokee and Commander worldwide to fix transmission

By on May 12, 2013 in Automobile, United States, World Comments

Chrysler recently announced a Jeep recall, involving about 469,000 Jeep Grand Cherokee and Jeep Commander vehicles worldwide, including approximately 295,000 vehicles in the United States, to fix the transmission that could shift by itself from park into neutral.

2010 Jeep Grand Cherokee

2010 Jeep Grand Cherokee
Image Credit: Chrysler via Edmunds.com

According to pdf file document posted at the official website of the National Highway Traffic Safety Administration (NHTSA) dated Tuesday, May 7, 2013, the recalled vehicles include 2005-2010 Jeep Grand Cherokee manufactured from February 11, 2004 to March 9, 2010, and 2005-2010 Jeep Commander produced from January 31, 2005 to March 10, 2010.

As noted in the report, Chrysler opened an investigation on January 18, 2012, as a response to a customer complaint regarding a 2007 MY Grand Cherokee that shifted to neutral and rolled upon a remote start. Chrysler issued a voluntary recall last April 30 to reflash the final drive controller of the affected models.

On the same report, Chrysler said that on September 25, 2012, they obtained the software source code from the control supplier and began evaluating them. The software modification was completed on December 3, and on March 19, 2013, the validation of the new software has been completed.

The New York Times reported this Saturday that Eric Mayne, a Chrysler spokesman, sent them an email stating that there have been 26 reported accidents and two injuries apparently related to the problem. Although no additional details were revealed, Mayne stressed out that none of the victims were in fatal condition.

Chrysler said that they will start notifying affected owners this coming June via letter, and will re-program the transmission software with no extra charge. For more information about this Chrysler Jeep recall, owners are being advised to call Chrysler directly at 800-853-1403, or NHTSA‘s Vehicle Safety Hotline at 888-327-4236.



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