Bugaboo Stroller Recall 2013: Bugaboo recalls Cameleon3 strollers in US and Canada due to fall hazard

By on Mar 29, 2013 in North America, Parenting, United States Comments

Bugaboo announced on Wednesday, March 27, 2013 a voluntary recall of 9,200 Cameleon3 strollers in the United States and 960 in Canada, after the company learned that the affected products may pose danger to toddlers and young children.

Bugaboo stroller

Bugaboo Cameleon3 stroller
Image Credit: Bugaboo.com

As noted in the official website of US Consumer Product Safety Commission (CPSC), the handles of the recalled strollers can break and detach posing a fall hazard. Bugaboo said they already received 16 customer complaints pertaining to the issue, but no children have been injured

For easier identification, Bugaboo Cameleon3 strollers have aluminum and plastic frames with rubberized wheels, a removable bassinet or seat, an under-the-seat storage bag, a sun canopy, and a removable ā€œUā€-shaped carry handle, which is used to transport the bassinet or seat separately from the chassis.

According to the company, the affected serial numbers are from 190101115300001 to 190105124800215, which are printed on a horizontal bar under the seat of the stroller. Consumers are being strongly advised to immediately remove the carry handle from the stroller’s bassinet or seat and ask for free replacement.

Nevertheless, consumers can still continue to use the seat or bassinet when attached to the chassis, while they are still waiting for he replacement handle. However, the seat or bassinet of the said strollers should not be used separately from the chassis.

These Bugaboo Cameleon3 strollers were sold at Buy Buy Baby, Toys R Us and other baby product stores nationwide, Neiman Marcus, Nordstrom, and at Bugaboo.com as well as other online retailers from September 2012 to March 2013; and cost between $889 and $1,600.

“We sincerely apologize to our customers for this inconvenience. Bugaboo is determined to continue working in cooperation with our customers and safety authorities to improve our products, materials, and testing methodologies.” A statement reads at Bugaboo.com.

For more information about this Bugaboo stroller recall, contact Bugaboo Americas at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or send an e-mail to [email protected] or visit Bugaboo.com.

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