$5 ‘just looking’ fee being charged at grocery store in Australia (Photo)By Angel Cuala on Mar 27, 2013 in Australia, Business, Finance, Weird •
A so-called $5 ‘just looking’ fee is being implemented by a food specialty grocery store in Australia. A photo of the sign, as shown below, was first posted on Reddit on Sunday, March 24, 2013 by Reddit user BarrettFox and now has more than 1,300 comments, with most of them criticizing the store’s policy.
$5 ‘just looking fee’ sign at Celiac Supplies
Image Credit: Celiac Supplies via Reddit
As noted on Gawker this Monday, the store with the ridiculous sign is Celiac Supplies, which according to its official website is located at 38 Macaulay St., Coorparoo, Queensland. They call themselves as “Brisbane‘s only gluten-free and wheat-free store,” and sells biscuits, cakes, pies, among others.
“Dear customers. As of the first of February, this store will be charging people a $5 fee per person for ‘just looking.’ The $5 fee will be deducted when goods are purchased.” A highlighted message reads on the Celiac Supplies sign, which later explained why they have come up with such an idea.
“There has been high volume of people who use this store as a reference and then purchase goods elsewhere. These people are unaware our prices are almost the same as the other stores plus we have products simply not available anywhere else.” The $5 ‘just looking’ fee sign added.
Meanwhile, Daily Finance’s Matt Brownell noted that “charging people just for walking in the door is the most misguided strategy we’ve seen for dealing with showrooming,” and that “the retailer should impress customers with competitive prices and great customer service instead of treating them with suspicion.”
“If this store’s prices are truly the best, then maybe it should be offering a price-match guarantee. If it truly offers products that aren’t available elsewhere, then how are these showrooming shoppers buying these items from someone else?” Chris Morran wrote at The Consumerist.
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