Sony releases updates on PlayStation Network and Qriocity services outage, users’ personal data compromised

Updated: May 15, 2011 9:32 a.m.

Read Sony PlayStation Network (PSN) back online starting Sunday, May 15, 2011 on a gradual basis (Video)

Updated: April 28, 2011 11:54 p.m.

Read Sony PlayStation Network sued for security breach of its 70 million users

Sony released a status update on Tuesday, April 26, 2011 on the current outage of PlayStation Network and Qriocity services, as millions of online users’ personal data have been compromised.

Sony PlayStation logo
Image Credit: Sony PlayStation blog

As published at Sony PlayStation blog on Tuesday, the company will send an email to all of their registered account holders containing the latest status of their account.

According to Sony, they are now working against the malicious actions as some services of the PlayStation Network and Qriocity systems are expected to be restored within a week.

Apparently, Sony said they have discovered that a certain PlayStation Network and Qriocity service user account information was compromised between April 17 and April 19, 2011.

Among their actions include temporarily turning off the services of PlayStation Network and Qriocity; services; engaged an outside and recognized security firm to conduct a thorough investigation; and re-building their system for better protection against hackers.

However, Sony said that an unauthorized person may have obtained personal data of their users including name, address, email address, birth date, and PlayStation Network/Qriocity password and login.

It is also likely that users’ purchase history, billing address, as well as PlayStation Network/Qriocity password security answers may have also been compromised.

With that, Sony PlayStation is advising its online users to be aware of email, phone calls, and postal mails that may ask for personal or sensitive information, which are most likely to be scam.

The full context of Sony’s email can be found at the Sony PlayStation blog.

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